
How to address Shopify's lack of support for furigana
Hello, I'm Representative Takasaki.
Shopify is a great platform, but because it’s an overseas-made platform by default you won’t be able to get the name of your orderer or destination.
This is a bit inconvenient for shops that may accept support on the phone or in-store after ordering, so I looked at measures.
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1. Introduce Shopify PLUS
Shopify For Enterprise Shopify PLUS In the plan, you can freely customize a screen where customers enter their delivery information called checkout screen, so it is possible to prepare a furigana input column.
merit
- It can be implemented in the most natural way for customers.
disadvantage
- The price of Shopify PLUS is said to be more than 200,000 yen/month, although it’s not disclosed.
2. Make membership registration mandatory.
You are free to customize screens other than checkout even if you plan outside of Shopify PLUS. You're not allowed to buy a guest,and you need to register as a member 、 using an app It is possible to create an item called "Furigana" on the membership registration screen.
merit
- The cost is not that much.
disadvantage
- Some customers feel it hassle to register as a member.
- If the orderer and delivery destination are different, it is not possible to obtain the delivery destination's furigana.
3. Let's write it down in the remark column.

There is a column on the cart screen where you can leave comments about your order, so it's also possible to encourage people to write furigana here.
merit
- There is no need for membership registration and there are no costs.
disadvantage
- There is a possibility that customers will feel why they write furigana here.
4. Wait for Shopify to implement the feature
on the Shopify side Ready to add any items on the checkout screen If this feature is implemented, you can implement a furigana without taking the above-mentioned method.
Follow-up on November 5, 2019: Get a full name written in your last name and include furigana in your first name.
After the release, I was taught the following techniques!
@nplusone
— Osamu Iwasaki (@_osamu_iwasaki_) November 5, 2019
it's limited to the initial construction.
1. Only 'hereditary name' is required when purchasing
2. The family name was changed to 'Name' (required).
3. Change the name to 'Frigana' (optional).
However, since the name and frigana will continue at the time of the form output, it is difficult to make a unique form application so that only your name can be output. https://t.co/SX7AccOUzQ
This was the result of a survey on the issue of adding furigana to Shopify.
Overall it is a good platform, but sometimes it trips in Japan’s unique circumstances.
It is where you can wait for the function of Haku 4!