Cross-border e-commerce support

cross-border commerce Bring the value of Made in Japan
to the world with modern e-commerce technology

We help you sell products overseas with Shopify. Starting with low-cost research into the potential of international expansion, we use next-generation headless commerce to build websites optimized for overseas customers without affecting your domestic website.

service

service1
Start by exploring cross-border potential at minimal cost

To avoid investing heavily in a website that does not sell, we first test demand in your target country using social media advertising and a minimal operational setup. Like launching a trial balloon, we observe the results and propose a dedicated overseas e-commerce website only when the figures are promising.

service2
A storefront optimized for your target country,
built with next-generation headless commerce

We create designs suited to the culture of your target country, going beyond simply translating a Japanese website. With headless commerce, domestic and overseas storefronts are managed through one Shopify store while their front-end designs remain completely independent.

Case studies

Our cross-border e-commerce development process

step1

Demand testing

We identify the target country and begin by understanding its laws and culture, then determine currency, payments, translation and shipping arrangements. At this stage, we use social media advertising and a minimal operational setup to test which messages sell products and at what cost. We proceed to building the website once results are promising. Otherwise, we recommend changing the country, region or messaging to focus your efforts more effectively.

step2

Cross-border storefront development

Once demand is confirmed, we begin building the cross-border storefront.

month1

1week

Discovery
  • Create a Lean Canvas
  • Initial discovery

To understand the business as a whole, we create a Lean Canvas: a one-page overview of its business model.

1week

Design sprint
  • Identify long-term goals and challenges
  • Create a customer journey map
  • Interview experts and team members
  • Generate ideas and make decisions
  • Create a storyboard

To test hypotheses quickly, we use Google’s Design Sprint framework to create a rough e-commerce website storyboard in two days. Incorporating both management and operational perspectives helps everyone take ownership of the project.

month2

3week

Create a prototype
  • Create a paper prototype
  • Build a prototype using Adobe XD or an existing Shopify theme

Based on the storyboard from the previous step, we create an interactive prototype for user interviews.

1week

User interviews
  • Observe users testing the prototype and identify improvements

We invite about five actual users, or people with similar characteristics, to try the prototype, observe them and interview them to identify improvements. This process reveals insights the project team may not have anticipated and is essential to refining the website.

month3

3week

Design
  • For an original theme, develop the design from the prototype
  • For an existing theme, make adjustments and replace draft images and copy with final content

For an original theme, we build on the prototype’s structure to create a design that communicates the brand’s world. When using an existing theme, we refine the prototype website and replace its images and copy with final content.

Support in-house content production
  • Help your team produce product photographs, product copy and blog articles

If your team will create content in-house, we provide guidelines and advice to maintain a consistent standard of quality.

1week

Design revisions
  • Revise the design as needed
Determine payment and shipping methods
  • Determine payment and shipping methods

3week

Implementation
  • Implement Shopify themes and apps

For an original theme, we implement the theme and apps. If an app requires substantial development, we divide the work into phases, generally aiming for an initial release within three months.

month4

to be continued

Launch
  • Publish the store
Growth
  • Analysis and improvement

We analyze the website quantitatively and qualitatively, using analytics and user interviews, and make improvements continuously.

For project inquiries or consultations,
please contact us here.

Contact us